Privacy Policy

The Reloved by Pink Finss Boutique is fully owned and operated by the Pink Finss Charity. At the Pink Finss Charity we appreciate the importance of protecting your personal information. Our Privacy Policy complies with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) and explains how your personal information will be managed when dealing with our Charity.

This Privacy Policy (“Policy”) describes the way that Pink Finss Charity collects, holds and discloses information about individuals. Pink Finss Charity is subject to the Privacy Act 1988 (Cth) (“Privacy Act”).

The Pink Finss Charity collects personal information for the primary purpose of helping women, men and their families diagnosed with cancer in accordance with their instructions.   We may also collect personal information for marketing purposes.  All information received is subject to strict rules of confidentiality and we will not disclose that information except in accordance with our professional obligations, as authorised by the client or as contemplated by this Policy.

By using this website or engaging our services, you consent to the collection of your Personal Information in accordance with this Privacy Policy.

What kinds of information do we hold?

Our website does not collect personal information about people who access the website, except where personal information is voluntarily supplied. You do not need to disclose your identity in order to use this website.

Personal information that the Pink Finss Charity may collect, includes:

• Name, address, telephone number and email address;
• Medical History and your current cancer diagnosis (including details about your treatment, your medical team, and your emergency contact);
• Any services provided to you;
• Records of communications with the Pink Finss Charity; or
• Other personal information you provide to the Pink Finss Charity when you participate in a promotion or promotional activity, competition, survey, market research, or subscribe to our mailing list or newsletter.
• If you apply for a job with Pink Finss Charity or volunteer your services, we may collect certain information about your working history,  driving history, and relevant records or checks from any recruitment consultant or from your previous employers and others who may influence our decision about whether you would be a suitable candidate.

In relation to our business dealings, you are unlikely to be able to remain anonymous or use a pseudonym as not identifying yourself would be impractical in the circumstances. If you do not provide the personal information which we ask you for, it may affect our ability to meet our obligations to you.

Information is only collected

• If necessary for the Pink Finss Charity’s operations
• By lawful and fair means and not unreasonably obtrusively
• Where practicable, only from the individual concerned or a person authorised to act on the individual’s behalf.

The Pink Finss Charity takes reasonable steps to ensure you are aware of:

• The likely use of the information;
• The right of access to the information;
• The identity and contact details of the organisation;
• Any law requiring collection of the information;
• The main consequences of failure to provide the information.

Use of your personal information

The Pink Finss Charity may use or disclose your personal information:

• For the primary purpose for which it was collected and related purposes including helping women, men and their families diagnosed with cancer and in accordance with their instructions;
• Where the individual would reasonably expect this; or
• Where the individual has consented; or
• For marketing by the Pink Finss Charity but giving individuals the opportunity to opt out of direct marketing.  The Pink Finss Charity includes its contact details in any direct marketing.

Where the law requires or authorises the Pink Finss Charity to do so:

• On a confidential basis to third parties who provide services to the Pink Finss Charity, for the primary proposes for which it was collected or for other purposes directly related to the purpose for which the personal information is collected. When the Pink Finss Charity shares personal information with third party service providers, we require that they use your personal information only for the purpose of providing services to the Pink Finss Charity and subject to terms consistent with this privacy policy.
• We may also collect, hold, use and disclose personal information for other purposes explained at the time of collection or which are required or authorised by or under law, and for which you have provided consent.
• Our website makes limited use of technologies such as cookies to collect information about your visit to the website, including, but not limited to, your IP address, browser type, user behaviour and user preferences. Such information is collected from you for the purposes of enhancing and customising your user experience, and so that Pink Finss Charity can continue to make improvements of the website to better cater for your needs. You may be able to disable such technologies if your browser allows this option. The information collected by a cookie or other tracking device does not contain your personal information.
• You may advise us if you do not wish to receive any communications or marketing information by following the relevant unsubscribe instructions contained in electronic communications received from us or otherwise emailing info@pinkfinss.com.au

Disclosure of your personal information

Where appropriate, we may disclose your Personal Information:

• subject to our professional obligations, as required by law;
• with your consent; or

• if we believe, at our sole discretion, that disclosure is necessary or appropriate to:
• prevent harm or loss, financial or otherwise;
• respond to a serious state of emergency; or
• prevent or mitigate illegal or criminal activity.

Disclosure of your Personal Information to overseas parties may be necessary for the purpose of providing our services. This may include disclosure to recipients in New Zealand, USA, Canada, European Union, UK, China, Indonesia, Singapore or any other country of which you will be informed prior to disclosure.

Information security

We take reasonable steps to protect all information which we hold (including your personal information) from misuse, loss, unauthorised access, modification or disclosure and to
hold information securely in electronic or physical form. We store information in access controlled premises or in electronic databases requiring logins and passwords. All employees, volunteers, contractors and staff with access to confidential information are subject to confidentiality obligations.

No data transmission over the internet can be guaranteed to be 100% secure.  As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us over the internet, and you do so at your own risk.

Pink Finss Charity is not responsible for the privacy practices or the content of any linked third party websites.

If we become aware of an eligible data breach, we will assess whether the breach is likely to result in serious harm to the individual whose personal information has been compromised. If such assessment concludes that there was a data breach which is required to be reported under the Privacy Act, we will accordingly report the breach to the Office of the Australian Information Commissioner and the individuals to whom the breach relates (where that individual’s contact details are accurate).

Access and Complaints

Under the Privacy Act, you may request access at any time to personal information we hold about you and request such information to be updated. You may do this by emailing info@pinkfinss.com.au

If you wish to make a complaint about a breach of this Policy or the Privacy Act by Pink Finss Charity, please lodge a complaint to our General Manager (“General Manager”) at kym@pinkfinss.com.au. The General Manager will investigate your complaint and determine how it can be resolved.

Should you not be satisfied with the way your complaint was handled or determined, you may contact us or, alternatively, contact the Australian Information Commissioner via www.oaic.gov.au.

Changes to Privacy Policy

Pink Finss Charity may amend this Policy from time to time. The current version will be posted on our website www.pinkfinss.com.au and a copy may be obtained by contacting us at info@pinkfinss.com.au